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We’re here for you
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Crews work to restore all power
We are thankful for a beautiful day with good weather so our crews can get all power restored. We do still have approx. 432 members without service in an area of Gilmer County where several poles are having to be replaced. We also have a few scattered outages in other counties, but crews are assigned and making progress. As you may know, when a storm or outage of this magnitude happens, assessments have to be made, plans formed and work begins. In cases like this, where they are so many trees down, these have to be cut and/or cleared away, which many times includes clearing them out of the roadways so crews can get in. Our right of way crews are extremely skillful and do this work as quickly as can safely be done. Once this step is complete, the line crews can get in locations and begin to rebuild the lines. Our service area is 1100 square miles of territory, in many cases over mountainous terrain that is not easily accessible. The mountains we call home are beautiful but they do pose unique challenges during power restoration. Thank you all for your patience as we work hard to restore all power as soon as is safely possible.
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Overnight storms leave widespread power outages
Severe weather swept through Georgia overnight, leaving downed trees and downed power lines. Crews are working to restore electricity as quickly and safely as possible. Currently, 7770 members in our service area are without power. We have widespread outages in nine of the ten counties we serve: Gilmer County has 4987, Lumpkin 792, Cherokee 649, Bartow 509, Pickens 433, followed by Fannin, Dawson and Gordon. Outages may be reported to 706-253-0359 OR 706-276-0359 OR 706-864-0359.
Amicalola EMC cautions members to be mindful of the following safety measures to ensure the safety of the public and EMC personnel:
• Do not approach line crews given the current COVID-19 pandemic.
• Motorists approaching utility linemen at an active work site are required to change lanes or reduce their speed to a proper speed below the posted speed limit. Motorists who do not change lanes or drop their speed to avoid utility workers can be fined up to $250 per incident.
• Do not try and remove trees or limbs that have fallen onto power lines.
• Continue to use caution and stay away from downed power lines and always assume they are still energized.For further information regarding outages, please visit www.amicalolaemc.com.
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No disconnections of service due to non payment through April 30
Amicalola EMC continues to respond to the novel coronavirus (COVID-19) by taking steps to protect employees and members, while maintaining reliable and affordable electric service.
In an effort to ease the stress and financial burden for our members, we have extended the suspension of disconnection of service due to nonpayment through April 30, 2020. No late fees will be accrued during this time.
It is important to note, these disconnect suspensions are not bill waivers. For those members who cannot pay the full balance of their bill, Amicalola EMC stands ready to work with members on deferred payment plans to ease the transition once the pandemic has passed.
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Amicalola EMC scholarship winners to be notified by mail
The Amicalola EMC scholarship finalists (seniors) received letters earlier this spring, inviting them to the youth awards banquet (originally scheduled for March 26). Due to the coronavirus (COVID-19) and related health concerns, the banquet was canceled. We hope to reschedule the banquet later in the school year. In the event we cannot reschedule, all finalists will be mailed a letter later this summer on how to claim the scholarship. These scholarships will be mailed directly to colleges but cannot be processed until after September 1. In addition, eight juniors were selected as Washington Youth Tour finalists. You will be notified in the coming weeks of your status and related scholarship awards. For questions, please contact staceyf@amicalolaemc.com or call 706-253-5287.
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Amicalola EMC extends no disconnection policy through April 13
March 25, 2020 We continue to monitor the threat and spread of the coronavirus (COVID-19). Effective immediately, we are extending our policy of no disconnections of service due to non payment through April 13, 2020. In addition, no late fees will be added to accounts. We continue to operate our drive thru facilities at all three districts during normal business hours. We remind our members there are various digital resources available, such as online bill pay, automated bill pay through our telephone system, and credit card/bank draft. You may contact us through email at memberservice@amicalolaemc.com or by telephone at 706-253-5200. We urge everyone to follow the CDC guidelines on hand hygiene, etc. and to comply with local directives on sheltering in place, social distancing, etc. As always, we stand ready to address any power outages should they occur. We remain focused on the health and well-being of our members, our employees and our communities. More information on COVID-19 may be found at www.cdc.gov.
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Amicalola EMC responds to threat of coronavirus (COVID-19)
(Jasper, GA – March 16, 2020) Amicalola EMC continues to monitor the threat of the spread of the coronavirus (COVID-19). We remain focused on the health, safety and well-being of our members, our employees and the communities we serve.
Amicalola EMC has taken steps to lessen the impact by limiting public access to the office lobby in all locations effective today, March 16 for a period of up to two weeks. We have also limited access to other areas of our facilities, but are allowing deliveries of supplies and materials that are required to perform normal business operations.
During this two week period, all disconnections of service due to nonpayment have been suspended. In addition, no late fees will be added to accounts. “At Amicalola EMC, we realize how much our members depend upon electricity and the vital role that electricity plays. We also realize the financial burden and stress that preparing for a situation like this can cause. We believe we are doing our part to help ease that burden by taking these steps”, says Todd Payne, President & CEO.
“We urge our members to take advantage of the digital resources we offer like online bill pay. More information may be found on our website and our Facebook page. We are focused on the needs of our members and, as always, we stand ready to address any power interruptions that may occur” adds Payne. Employees of the electric cooperative have been urged to take steps to stay healthy by following CDC protocol on hand hygiene and other directives. Members may obtain information on ways to stay healthy by visiting www.cdc.gov. -
Temporary lobby closings at all Amicalola EMC locations
Amicalola EMC lobby to close effective Monday, March 16, 2020 for up to 2 weeks. In an effort to slow down the spread of coronavirus 2019 (COVID-19) and at the guidance of public health officials, our lobby will be closed beginning Monday, March 16 for a period of up to two weeks. During this period, we are suspending disconnections of service for nonpayment. Our drive through will remain open during normal business hours of 8:00 am to 5:00 pm. Our night deposit will continue to operate as usual.
Other than the lobby closings, we will proceed with normal business operations.
Bill payment – pay your bill using one of the following options
• credit card draft or bank draft (pick up form at drive through, or call to request one to be emailed or sent by mail)
• website customer portal at www.amicalolaemc.com
• automated telephone system at 706-253-5200
• mobile app (download on the app store or through Google Play)
• in person at the drive through
New account activation – Applications for service are available:
• online at www.amicalolaemc.com
• in person at the drive through
• by email – send request to memberservice@amicalolaemc.com or request by phone 706-253-5200
• by regular mail – send request to memberservice@amicalolaemc.com or request by phone 706-253-5200
Any other routine account inquiries may be made by phone 706-253-5200, by email memberservice@amicalolaemc.com or in person at the drive through.
Thank you for your patience as we work to maintain a healthy workforce to keep the lights on and provide you with excellent customer service. -
Amicalola EMC youth awards banquet to be postponed
As you know, the Georgia Department of Public Health (DPH) has confirmed the first death from the coronavirus (COVID-19) in Georgia.
For the safety and well-being of our area students and their families, our staff, board of directors and the general public we have made the decision to postpone the 2020 youth awards banquet that was originally scheduled to be held next Thursday, March 19. Our plan is to reschedule the event at some point in the near future, once the health threat has passed.
Thank you for your patience and understanding during this time. For more information on ways to keep you and your family healthy, please visit www.cdc.gov.
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Amicalola EMC Monitoring Coronavirus